Auction
Team Leader (284jc) – Central Birmingham – up to £34k + Benefits
My
client, who are a specialist auction company operating in the Jewellery Quarter
in Birmingham are currently seeking an individual for this key role within
their operation.
The
company has been established for almost 150 years and still family run, is
seeking an individual to oversee the smooth operation of their fortnightly operations,
ensuring strict adherence to established protocol and processes. In this role
you will be supervising a team, and you will coordinate with different
departments within the company while maintaining high standards of accuracy and
efficiency in a fast-paced environment.
Therefore,
your key responsibilities will be broken down into the following:
**Team
Management**
·
Supervise
and support a team consisting of one coordinator and three assistants.
·
Delegate
tasks effectively to ensure timely completion of auction preparations and
post-sale activities
·
Provide
coaching and guidance to team members, fostering a collaborative and
high-performing environment.
**Auction
Process Oversight**
·
Oversee
all aspects of the auction process, including item intake, auction
administration, and ticketing.
·
Ensure
compliance with internal protocols and external regulatory requirements.
·
Coordinate
with other departments, such as client services, logistics, and accounts, to
streamline auction operations.
**Stakeholder
Engagement**
·
Act
as the primary point of contact for internal and external stakeholders,
including vendors and buyers.
·
Handle
queries from up to 200 external stakeholders per auction cycle, ensuring
exceptional customer service.
·
Provide
accurate and detailed reports
·
Facilitate
viewings for potential buyers.
**Operational
Efficiency and Continuous Improvement**
·
Monitor
process adherence and make recommendations to senior management.
·
Identify
inefficiencies in current auction processes
·
Work
with senior managers to devise and implement improvements.
**Administrative
Duties**
·
Ensure
all auction-related documentation is accurate and delivered on time.
·
Prepare
and distribute auction administration documentation, ensuring items are
dispatched promptly and paperwork is reconciled.
To
be eligible for this role, you will need the following:
·
Strong
leadership and team management skills.
·
Excellent
organizational and multitasking abilities.
·
High
level of accuracy and attention to detail.
·
Proficiency
in Microsoft Office (Word, Excel, Outlook)
·
Strong
written and verbal communication skills.
·
Problem-solving
and process optimization capabilities.
·
Ability
to work under pressure and meet tight deadlines.
My
client is seeking someone who has an interest in the auction sector as this can
be used as a step into another role within the company, as this department is
often used as a stepping stone internally to bigger and better things.
The
ideal candidate would be someone who is very processed driven, who can manage a
small team and has the ability to help them achieve not only the company goals,
but also their own goals for progression within the company. A passion for fine
jewellery and watches could also be an advantage, as this department has to
process between 8 to 10k of items per month.
In
return they are offering a good starting salary as well as company pension and
21 days holiday + Bank Holiday. The also operate a Christmas to New Year shut
down every year. The are also offering progression within the company and the
ability to join a family run operation with a team of about 60 overall.
For
more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd
on 0333 202 6500, or jc@ex-mil.co.uk or via the website www.ex-mil.co.uk
https://www.ex-mil.co.uk/vacancies/7886/auction-team-leader