IT Technician, SC (288lw)

  • Job Reference: 288lw
  • Date Posted: 29 November 2024
  • Recruiter: Ex-Mil Recruitment Ltd
  • Website: https://www.ex-mil.co.uk/
  • Location: Gloucester, Gloucestershire
  • Salary: £25,000 to £30,000
  • Bonus/Benefits: £25,000.00-£30,000.00 + benefits
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

IT Technician, SC (288lw) – Telecommunications – Gloucester - £25,000.00-£30,000.00 + benefits

Our client, an international provider of advanced Telecommunications solutions for mission and business critical networks, are looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. This person will form an important and integral part of an expanding business & training will be provided.

All applicants must be eligible for UKSC & NPPV3 clearances.

Job Responsibilities

After training - be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions.

Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes.

Support employees with technology issues, hardware & software upgrades & office equipment replacement.

Maintain IT documentation track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated.

Collaborate in additional projects and tasks as directed by the IT Manager.

Contribute to smooth daily operations.

Experience

Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook.

Excellent communication & interpersonal skills and fluency in English. 

Ability to remain calm and logical when troubleshooting technical challenges.

Passionate about learning new skills and embracing changing priorities.

Ability to manage time efficiently & anticipate potential issues before they arise.

Understanding of Windows operating systems.

Ability to resolve issues promptly, minimising downtime after training.

Ability to lift & carry equipment (e.g. Switch & server installs).

Understanding or knowledge of ENTRA/InTune.

 

Desirable

Familiarity with network fundamentals.

Knowledge of permissions management & administration along with Active Directory.

Knowledge of servers preferred.

If you are interested in applying, please send a copy of your CV with a note outlining why this would be the ideal opportunity for you, to Liz Walsh at Ex-Mil Recruitment Ltd by email to liz@ex-mil.co.uk 

https://www.ex-mil.co.uk/vacancies/7890/it-technician-sc