The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other.
We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.
Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.
We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here .
Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Durham University
The Role and Department
Research and Innovation Services (RIS) provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development.
This is an exciting post based within the Research Operations Team to provide oversight and management of a growing number of externally awarded funds to Durham alongside the management of internal research seedcorn funding.
The successful candidate will work across a range of funding such as Research England allocations for Culture, Policy and Participatory Research. You will be responsible for the promotion, allocation, reporting and financial management of the funding to ensure the funds are managed effectively and efficiently.
The post holder will report to the Head of Research Operations and will be a key member of the Research Operations Team. This role is an excellent opportunity for someone who is looking to develop a career in research support and will suit someone who enjoys working within a fast- paced environment managing multiple projects and processes.
The role has the following key responsibilities;
- Promotion of funding opportunities to potential applicants and being the initial point of contact for enquiries
- Supporting academics to develop their bids providing costing support and ensuring bids are aligned with the aims of the funding scheme.
- Developing and managing internal selection processes including providing expert briefings to the assessment panels for funding decision making, attending meetings as required, taking minutes, and providing information and advice to the Chairs.
- Undertaking due diligence and risk management activities for project partners and collaborators ensuring appropriate contracts are in place and are following university policy and governance regulations.
- Monitoring individual funded projects, ensuring that they are meeting the stated objectives and milestones within specified timeframes and budgets whilst ensuring the funds are managed effectively and efficiently to maximise income recovery
- Providing ongoing support for live projects and collating financial information for reporting to internal committees and formal reporting to external funders.From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University .
Further information about the role and the responsibilities is at the bottom of this job description.
Working at Durham
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:
30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
The University closes between Christmas and New Year.
We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS).
No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
On site nursery is available plus access to holiday camps for children aged 5-16.
Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
The opportunity to take part in staff volunteering activities to make a difference in the local community
Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
If you are moving to Durham, you may be eligible for help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.
Discover more about our total rewards and benefits package here .
Durham University is committed to equality, diversity and inclusion
Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI.
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.
What you need to demonstrate when you apply/Person Specification
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered.
Your application should cover the following criteria:
Essential Criteria
Qualifications/Experience
1. Educated to degree level (or equivalent experience).
2. An understanding of the UK HEI Funding Landscape.
3. Numerate and able to deal with numerical and financial data.
4. Experience with financial reports and recording/monitoring of financial project data to meet regular reporting and audit needs.
5. Experience of implementing policies and procedures and supporting change and service improvements.
6. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
7. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation.
Skills/Abilities/Knowledge
8. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.
9. Strong digital competence across a range digital devices and apps including digital communication tools, Microsoft 365 applications, business systems.
10. Committed to continuing professional development to maintain professional recognition.
11. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
12. Ability to solve problems and decide on and plan appropriate solutions.
Desirable Criteria
1. Experience of working within either a pre or post award research support role within the HEI sector.
How to Apply
To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above).
While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.
Submitting your application
We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.
What you need to submit
A CV: and
A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification.
Contact details
For a chat about the role or any further information please contact Sally Hewlett, Head of Research Operations (s.a.hewlett@durham.ac.uk)
Typical Role Requirements
Service Delivery/Development
Show a commitment to equality, diversity and inclusion and the University's values.
Review and look for ways to improve systems and procedures that are relevant to your area of work in line with the University's frameworks and regulations.
Provide specialist advice and guidance relating to your professional area of expertise, in line with the University's policies, regulations and values.
Manage the delivery of the programme of funded activity across the University to a high standard.
Provide the best possible service by continually reviewing what is required from key stakeholders and contribute to ideas and service improvements.
Provide specialist knowledge and support when interpreting and analysing complex data and information sources.
Look for ways to improve processes across all areas of your work.
Identify any learning needs that should be met and design activities and arrange any training.
Planning and Organisation
Contribute to operational leadership teams to influence the type and level of services that are provided.
Contribute to progressing the strategic and operational priorities of your Service.
Seek feedback from key stakeholders so that the service is being adapted to meet customer expectations and to plan future requirements.
Analyse data on the level of service being provided by your area to recommend areas for future improvement.
Meet the development needs of your stakeholders, providing training when required.
Communication/Liaison
Provide advice and share guidance with your stakeholders to ensure that the University's policies, procedures and regulations are complied with.
Use your operational expertise to lead and participate in business meetings, working groups and sub-committees.
Update policies and procedures in response to any internal or external changes.
Use your expertise to provide training or guidance to other stakeholders.
Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers.
Any other reasonable duties.
Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data.
When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.
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